There has been echoing effect on the outbound side— transportation, storage, and delivery—as well. Companies are expanding their carrier networks by adding new lanes and carriers, bypassing distribution centers to reach consumers and retailers directly, and even adopting drop trailer programs so they can continue to move products. And as the pandemic continues to transform these logistics functions, visibility has become more essential than ever for freight transportation companies and brokerages. Today, it has become imperative not only to have real-time visibility on the consignments but also to have end-to-end visibility on the entire operations to enable better decisions on risk management and performance improvement.
That’s what makes PCS Software’s cloud transportation management platform—TMS Express and Mobile Express, ideal solutions for enterprises to mitigate risks and enhance performance. TMS Express is a unified, integrated, cloud-based platform that can address virtually every aspect and every responsibility related to freight transportation. From operations and administration to regulatory compliance and customer service, its integrated software suite can cater to all requirements of multi-modal trucking companies and freight brokers Carriers can manage all of their business operations from dispatching to GAAP-compliant accounting, and fleet management. “We provide a rich ecosystem that gives our clients complete access to every aspect of their business in one location,” says Chris Poelma, CEO and board director at PCS Software.
Notably, PCS Software boasts more than two decades of experience in designing TMS software for trucking companies and freight brokers operating in different market segments. It is this expertise that has enabled them to optimize TMS Express, which is a robust platform available in the market today. On the one hand, it automates redundant and manual processes that weigh down freight operations; on the other, it leverages the internet of things (IoT) technology to provide comprehensive visibility into the supply chain down to the last mile.
And the core competencies of the solution don’t end there. TMS Express’s fully integrated software suite has a plethora of advanced systems and features. The suite includes a dedicated Dispatch Management software for each dispatch segment, be it truckload, LTL, intermodal, or freight brokerage. It has simple and intuitive dashboards, workflows, and tools that give a comprehensive report on the overall status and performance of all the freight operations in real-time. Besides presenting all primary dispatching features on one screen, it’s also highly customizable according to dispatching preferences. Similarly, it has an integrated enterprise GAAP-compliant accounting software – Accounting Express, which is capable of managing the complete accounting needs of even the largest and most complex organizations.
Another noteworthy aspect of the TMS is its mobile platform – Mobile Express, which automates the communication between dispatch personnel and drivers on a mobile device. This is greatly effective in reducing paperwork for drivers with digital documents and sending freight status notifications to customers, shippers, and consignees. Together with the integrated web services of the platform, it puts forth a comprehensive technology that enhances the communication between the carrier, its customers, and drivers, The software suite also has advanced systems and modules that provide complete fleet management including, business intelligence (BI), safety and regulatory compliance management, and vehicle fuel and maintenance management.
PCS’s platform is a unified, integrated, cloud-based platform that addresses virtually every aspect related to transportation and freight management
With such a robust end-to-end freight management platform, PCS Software has established an extensive client base. Today, over 1000 transportation services companies in the U.S. and Canada use PCS for their freight operations. Majewski Transportation is a freight transportation and brokerage company that has been a customer of PCS Software since 2001. PCS has helped Majewski tremendously with over the years by augmenting the capabilities of the TMS platform. “On the accounting side, all my financial totals are at the click of a button. I can see what everybody is doing, and who does what,” says Carrie Majewski, office manager at Majewski Transportation. Carrie also recollected a recent instance when one of their customers had approached them to remove the price details from the tracking email. She immediately emailed PCS support to know whether it could be removed, and almost instantly, she got an email back saying that it was updated. “How great is that to be able to call our customer moments later and say that ‘you brought a problem to us and we fixed it like that,’” enthuses Carrie. “Really, we didn’t change it. PCS did. But it’s reflecting on us,” adds Carrie. And Jeff Majewski, president at Majewski Transportation, says, “PCS does everything, and they do it right. I can’t think of a reason why I wouldn’t want PCS,” remarks Jeff.
Success stories such as these substantiate PCS Software’s stature as a trailblazer in the sector. And as the shifting trends are likely to persist in the post-COVID world and drive technological advancements in delivery systems, especially in the last-mile services, Poelma is confident that their PCS platform will remain future-proof. “Convenience has become the new benchmark for delivery services. Shortly, autonomous vehicles will be used for last-mile deliveries, and we see ourselves being able to provide the platform for that next shift as well, just as we had today,” concludes Poelma.